Terms & Conditions
By signing up to The SO Academy Mentorship Programme, the customer agrees to be bound by our Terms & Conditions.
We reserve the right to change, update or reissue these Terms and Conditions at any time. Any such changes will be posted on our website and the customer agrees to be bound by such changes.
References to “we”, “us” and/or “our” in these Terms and Conditions is a reference to SO Fitness Limited.
1.This contract is between the member ("client") and So Fitness Limited (“So Fitness").
2. Term: Minimal 1 month, Maximum 1 year. A Minimum Obligation Agreement means an agreement that has a minimum term commitment to maintain payments, post this minimum term the agreement will continue for 1 year period until terminated by the customer or So Fitness. The minimum obligation for the annual term is 6 months.
3. Payment of Fees. The client must pay all fees and charges including GST as applicable, for the term of their membership. Payment can be monthly or annually. Interest may be charged on all overdue fees and amounts at the rate of 5% per month.
4. Weekly payment will be taken within 24 hours of the chosen date. If no funds are in place the account will be charged with a $15 dishonour fee (that is paid to the merchant provider).
5. (Monthly Term ONLY) Rollover classes. Classes unused will be available for an additional 7 days following their current membership week. Following this 14-day period these classes are abandoned (no exemptions).
6.(6 months/Annual Term Only). A set number of classes, depending on Mentorship Tier will be allocated at the beginning of each 6 month mentorship term at ease for the client’s use throughout the annual term.
6. 24 hour cancellation policy as per usual for any cancellations made within 24 hours prior to the class, or any no shows.
7. Changes in Membership Fees. Outside of any minimum term obligation agreed to by the customer, So Fitness may adjust membership fees at any time giving 21 days’ notice.
8. Holding of membership. (Monthly Term Only) Clients are entitled to apply